Bricklink-LEGO.com Merger

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  • #66058
    Matt Redfield
    Participant

      Anyone else having issuez?

      I try to log into Bricklink, it forces me to enter my LEGO.com info. Then it asks “do you have a Bricklink account?” I’m like “yeah” and enter that info. Then it tells me wrong password. Even after I just now reset my password for BL using their very own “reset password” link.

      The email from mid-August says if you don’t merge, your BL will be deactivated on Dec 31st; implying you can still use it until then. But I can’t find a way out of the loop that’s forcing me to log into LEGO account – nowhere will it let me just log in with my 10+ year old BL account and use like I used to (or try to troubleshoot this merging process once inside my BL account, for that matter.)

      Given BL’s stellar track record of support, I figured I’d ask here first… is this a PEBKAC situation, or am I right to be slightly perturbed?

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      #66061
      Matt Redfield
      Participant

        Aaaand I figured it out. They wanted my BL username, not my BL email that I have used to log in to BL for years.

        Related is the attached gem of a screenshot, which I encountered after solving the above….

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        #66063
        Benjamin C Good
        Participant

          Yeah I thought it was strange that they said “enter your email or username” and then when I entered my email, they said no, enter your username instead. But I got it to work also.

          #66065
          Matt Redfield
          Participant

            I’m just mad at how long it took me to figure out. Maybe I’m losing my touch. But it shouldn’t have taken a half hour of trying repeatedly. And surely, I’m not the least savvy of their users… others will probably also be frustrated.

            #66073
            PLAYINGWITHECHOES
            Participant

              I found that same issue as well as another one with the passwords. Apparently my password was too long for BL and they didn’t include the last two characters though I typed it in all this time. When Lego took over with the merging account requirement, their integration sign-in form did account for the last two characters so I kept getting an error message. After an hour, I got it to work. LOLOL

              #66077
              Will McDine
              Participant

                I just went and did mine, I had zero issues. One thing I did find weird was when I logged out of Bricklink I went to Shop.Lego.com and I was still logged in. So be careful of that.

                One other thing I am curious on is I am listed as a seller on Bricklink (I made a store years ago but never listed an inventory and Never even opened the store). Do we think I will still earn VIP Points when I make purchases at the LEGO stores? I have heard mixed things on this and I don’t know how to change my status from seller on Bricklink

                #66078
                Benjamin C Good
                Participant

                  >> Do we think I will still earn VIP Points when I make purchases at the LEGO stores? I have heard mixed things on this and I don’t know how to change my status from seller on Bricklink

                  I had not noticed that this could be an issue. I need the answer to that also, because I want my VIP points. I last sold on BL in 2008, and after my inventory got deleted out, I made an attempt to relist it all in 2012 (I spent hours and hours on it but only did a fraction of what I have) and never re-opened. Right now it’s now it’s of the lowest priority and isn’t happening anytime soon.

                  #66079
                  Will McDine
                  Participant

                    I had not noticed that this could be an issue. I need the answer to that also, because I want my VIP points. I last sold on BL in 2008, and after my inventory got deleted out, I made an attempt to relist it all in 2012 (I spent hours and hours on it but only did a fraction of what I have) and never re-opened. Right now it’s now it’s of the lowest priority and isn’t happening anytime soon.

                    I did some research and based on everything I found it looks like you only loose your VIP points (or the accrual of them) if you are registered as a business seller and not as a private seller. So we should be good

                    #66155
                    Will McDine
                    Participant

                      One thing I did find weird was when I logged out of Bricklink I went to Shop.Lego.com and I was still logged in.

                      This seems to still be the case. I urge everyone to get into the habit of checking both platforms whenever you use one or the other. This also counts if you log into Stud.Io. I logged into the Stud.Io platform and found I was logged into both ShopLego and Bricklink.

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